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Encore Owners

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dawnmckinneydawnmckinney

So now requesting full refund due to nonfulfillment of order

I have contacted this company by phone three times and between lack of parts and now health issues, I am having to request the refund of my order I placed on 05 July2025. If there is surgery on 15 September for the sole person able to build/fulfill orders, then it is totally unknown if or when this order can be or will be fulfilled.


If you are waiting for your order, keep this in mind.... there is no ETA, at all.

142 Views
Missy

Never Received Product

How long did you other people have to wait before you receive your prima wash system? I placed my order back on August 3 and it’s now September 3 and I still have not received my product. Any emails no updates. No nothing.

155 Views
dawnmckinney
12 sept. 2025

I have contacted this company by phone three times and between lack of parts and now health issues, I am having to request the refund of my order I placed on 05 July2025. If there is surgery on 15 September for the sole person able to build/fulfill orders, then it is totally unknown if or when this order can be or will be fulfilled.


If you are waiting for your order, keep this in mind.... there is no ETA, at all.

godeb541godeb541

New owner

I am just wondering if there are shampoos that are recomended for use with the encore. I just purchased one but I have not used it yet

341 Views
sheriberry80
12 févr. 2025

Curious when you orederd and then received your Prima?

Pawlished PetsPawlished Pets

Just used my Prima Encore for the first time this morning. Im wondering how many dogs you can do with the 3gal pail?

Summer Edick
Summer Edick
27 nov. 2024

I get 4-5 if they are mostly small dogs. 👍

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