“I am the owner of a dog grooming business and also the proud owner of the Prima Bathing System for 5 years.  One might wonder why a groomer would need this equipment for shampooing a dog.  You would go through gallons and gallons of shampoo and time has to be considered too. With a system like this, a groomer can get more dogs done in a shorter amount of time but for me mostly, it’s the efficiency and effectiveness that matters most.  Also, I use a shampoo that dilutes 50:1 and it’s made for bathing systems.  I learned about this system when I was getting certified at dog grooming school.  After using it a few times, I realized that it was going to be necessary for my salon so I bought one and not once have I regretted it.  If this died, I wouldn’t hesitate for one minute to get it repaired or buy a new one. 

I groom many large dogs from golden retrievers to Samoyeds and Old English Sheepdogs.  This is where the system really makes life easier.  Some dogs are double and triple coated or have long thick fur.  The Prima is like a power washer for dogs.  It gets right down to the skin.  To do this manually, not only would you go through tons of shampoo but the manual labor adds a lot of extra time and strain on your body.  Honestly, I could not live without it.  If anything goes ‘burp’, I call Gary Falkenburg and he immediately addresses the issue.  He never puts me off, he knows what the problem is and if not, he works me through what to do so the problem can be taken care of.  He even sent me a loaner in the past to get me through an upcoming difficult day of bathing huge dogs.  I know there are a few other bathing systems out there but my experience with Gary and the Prima has been so positive that there is no way I’d try another. 

 The Prima requires very little upkeep to maintain good working order.  Just run clean water through the system at the end of every day and every few weeks, run vinegar and water on the inside of the pump and the interior of the machine.  That’s it, very easy and quick.  If you have a problem, it can be as simple as air in the line which you can remove by running the auxiliary or just getting the filter back on properly.  It’s worth every penny and then some. 

Feel free to call me if you want to discuss the benefits of the Prima any further.  I’m not selling anything, I am just a happy consumer of this fabulous product and I use it daily with appreciation.  You can get my number from Gary if you wish to call me.”

Melinda Brown, Heavenly Critters Pet Nanny, Portland, OR 


“The PRIMA Bathing System is a welcome leap forward for the industry and surpasses anything I have tried in over 40 years in the business. Kennel owners, vet hospitals and groom shop owners in particular will find it solves many problems.

Prima is a simple, rugged machine, that can be installed in minutes. Whatever your current set up, Prima is going to improve it! The savings in time, water and product means the investment will be paid back within weeks, not months!”

Endorsed by Val Penstone, Director of Grooming for Best Friends Pet Resorts & Spas, a nationwide chain of boarding and grooming centers

“I bought my Prima Bathing System 10 years ago because it was the first bathing system I’d seen that made sense. The Prima Bathing System isn’t a recycling system and is absolutely easy to use, just plug it in, add water and a little shampoo and that’s it. I plugged my machine in 10 years ago and NEVER had to think about it again.

I have a small, busy grooming shop in NY state, and we calculate that we’ve done over 39,000 baths in 10 years that we’ve used the Prima Bathing System without ever having to do anything to the machine besides routine cleaning. Any serious groomer knows how hard we use equipment and how often we replace clippers, dryers, etc. The Prima Bathing System has been 100% reliable without one repair or replacement of any parts, and that includes hoses and nozzles. The secret of this product is its simplicity and its durable construction.

My Prima Bathing System allows us to bathe more dogs, faster, and gets them cleaner and it helps to keep the bathing area drier, therefore safer. The final point I’d like to make is the amount of money I save on shampoo, as none is wasted and the dilution ratio is amazing. I would highly recommend that every groomer or veterinarian get this time and money saving machine. Thanks.”

Greg Owens, Owner, Greg’s Grooming, Albany, NY


“Hi I would like to thank you so very much for calling me at Pet Inn back in 2004. I know I said NO when you first called me about Prima Bathing System, as I had been grooming dogs for the last 25 years, I was just so sure we got the dogs extra clean our way. I was so wrong. When it arrived it was so simple to set up. We just pulled it out of the box, plugged it in and filled it with water and a very little amount of shampoo and we were ready to go. We use so little water as there is no pre wetting the dog first. Just start washing gets the dogs deep down clean. It separates the long hairs and get them extra clean. It saves my wrist from all the scrubbing and the dogs love it too. I know it seems like a lot of money. It did to me at first too, but the money you save in water, shampoo, and the TIME it saves you, really makes it all worth the price. I have had 8 years of maintenance free easy to use shampooer for my bathing. Thank you so much!”

Terry Kenny, Pet Inn, Methusen, MA


“After using the PRIMA Bathing System I have found that it not only cleans my client’s pets to my high standards, but it also does it in record time. PRIMA’s clean looks and high-performance prove that combining great technical knowledge with sensitive design produces a product that is unsurpassed. In my opinion, PRIMA is the Rolls-Royce of bathing systems.”

Colin Taylor, Groom Olympics World Champion, London, England 


“As you know, I placed my order for yet another Prima Bathing system just the other day. My name is Carrie Todd and I have owned three dog grooming shops in the Denver-metro area over the past 10 years. In addition to owning shops, I have worked in several dog grooming salons between my times of ownership. The salons that I bought were already operational and had existing bathing systems and all the shops that I worked in had bathing systems - none of which were the Prima. Needless to say, I have used many bathing systems. I learned of the Prima Bathing system in about 2002 and decided to try it in one of my shops. All of my employees loved it as well as myself. I purchased three more Prima Bathing systems at that time and used it exclusively over the years. I will say that from my experience, the Prima Bathing system is simple, quick and easy to use. Refilling it with shampoo is fast and easy and the mixture and consistency is always perfect. It saves a ton of shampoo and water and there never were operational issues that would disrupt a busy dog grooming day that I experienced with other bathing systems. I just bought another dog grooming shop and my choice of a bathing system was a no-brainer; I googled Prima Bathing and ordered one right away!

Thanks Prima for a good product!

P.S. My bathers thank you too”

Carrie Todd, The Barker Shop, Wheat Ridge, CO


“I have been grooming for forty years and I have owned several very successful grooming salons up and down the coast of California. One of my biggest expenses and concerns was always the cost of shampoo as well as how often I had to order more. It seemed I was always running out. I wanted the dogs clean but how could I get my bathers to get the dogs really clean with proper dilution and without pouring most of the shampoo down the drain in the process. I used to mix up diluted gallons the night before in a feeble attempt to stop the waste. That didn’t work however, since the bathers would go through it so fast and have to stop to fill more in between dogs. We tried sponging it on or putting it in dish soap dispensers. Once I even tried one of those garden pest sprayers but nothing seemed to be a good solution. I was resigned to the fact that shampoo costs would always be my biggest expense as well as my biggest waste.

Then I was introduced to the Prima Bathing System. I was very skeptical but sort of curious. Could this system really improve the quality of work I offered at my grooming salon? Will it really save me money? There was only one way to find out so I agreed to try it.

The system was very easy to set up and get started so it didn’t take long for me to discover the benefits of this simple bathing system. The amount of shampoo used to make up the 14 gallons was an incredibly small amount compared to what I was used to. It was now so easy to apply the shampoo to the dogs as well. Very quickly I could penetrate the coat thoroughly with a wonderful lather. I was honestly impressed! It was really easy to get my bathers to no longer waste shampoo and bathe dogs without missing those hard to reach spots. I was sold!
I bought the Prima Bathing System and never looked back. I don’t know ho

I ever got along without it. It is a quality product and the company stands behind it. I wholeheartedly and enthusiastically recommend it to EVERYONE.”

Lisa Cole, The Ultimutt Pet Spa, Ojai, CA


“I am an owner/operator of 3 very busy and successful grooming shops for over 10 years in Las Vegas, NV. I attribute a great portion of my success to many factors, specifically the level of efficiency at which my shops operate. Much of that efficiency is related to overhead costs, especially in regard to shampoo and conditioner costs that are incurred each month. The significant costs directly related to my shops all utilizing the Prima bathing machines are a tremendous savings each month. We are a high volume company and groom about 30-40 dogs a day 7 days a week, so we use a lot of shampoo. The Prima machines are worth their weight in gold and have paid for themselves 10 times over by eliminating wasted shampoo products... Not to mention the fact that we have used these machines for approx. 10 years in all 3 shops and have an outstanding reputation for having the CLEANEST DOGS IN TOWN!!!!! These machines are very durable and built tough and withstand a lot of abuse in my shops. When there has been a need for an occasional repair(which happens rarely) our staff is lost and very upset for the time that they are being repaired and not in our possession. It takes more time and effort to thoroughly clean the animals and absolutely effects productivity in a negative way. Fortunately, the company quickly sends out a loaner for only the cost of shipping to rescue us from our despair. In no time at all we are up and running again. I cannot say enough about the greatest bathing machines on the market, and would recommend them 100 % to any shop, no matter how busy or slow they might be. If a shop is slower than desired, I assure you that this system will help profits climb in no time at all. I don’t know how I ever survived without them. And by the way, I was not easy to convince that I needed such a system, initially. After I tried it, the machine sold itself. Get one in your shop immediately.”

Scott Yannazzo