“I am writing to let you know how the Prima Bathing System has helped my staff and the salons pocket book. I have been grooming for 22 years and am very “old school” so purchasing the machine I was skeptical, but am so glad I did. It has cut my shampoo consumption down by a 1\3 and is so simple to prepare a new bucket for daily use. My staff has found it much easier on their bodies especially for the big hairy guys! It is much quicker and sprays the shampoo right down to the skin. We use it on all of the dogs from little toy poodle to St Bernards. We had a small problem with the nozzle I phoned the company and they replaced it within the week. I recommend this unit to any groomer who is interested in saving some money and their bodies!! I invite any skeptics to give me a call if they have questions.”

Lorna Philips, It’s a Dogs Life Pet Spa, Saskatoon, SK Canada


“I am the owner of a dog grooming business and also the proud owner of the Prima Bathing System for 5 years.  One might wonder why a groomer would need this equipment for shampooing a dog.  You would go through gallons and gallons of shampoo and time has to be considered too. With a system like this, a groomer can get more dogs done in a shorter amount of time but for me mostly, it’s the efficiency and effectiveness that matters most.  Also, I use a shampoo that dilutes 50:1 and it’s made for bathing systems.  I learned about this system when I was getting certified at dog grooming school.  After using it a few times, I realized that it was going to be necessary for my salon so I bought one and not once have I regretted it.  If this died, I wouldn’t hesitate for one minute to get it repaired or buy a new one. 

I groom many large dogs from golden retrievers to Samoyeds and Old English Sheepdogs.  This is where the system really makes life easier.  Some dogs are double and triple coated or have long thick fur.  The Prima is like a power washer for dogs.  It gets right down to the skin.  To do this manually, not only would you go through tons of shampoo but the manual labor adds a lot of extra time and strain on your body.  Honestly, I could not live without it.  If anything goes ‘burp’, I call Gary Falkenburg and he immediately addresses the issue.  He never puts me off, he knows what the problem is and if not, he works me through what to do so the problem can be taken care of.  He even sent me a loaner in the past to get me through an upcoming difficult day of bathing huge dogs.  I know there are a few other bathing systems out there but my experience with Gary and the Prima has been so positive that there is no way I’d try another. 

 The Prima requires very little upkeep to maintain good working order.  Just run clean water through the system at the end of every day and every few weeks, run vinegar and water on the inside of the pump and the interior of the machine.  That’s it, very easy and quick.  If you have a problem, it can be as simple as air in the line which you can remove by running the auxiliary or just getting the filter back on properly.  It’s worth every penny and then some. 

Feel free to call me if you want to discuss the benefits of the Prima any further.  I’m not selling anything, I am just a happy consumer of this fabulous product and I use it daily with appreciation.  You can get my number from Gary if you wish to call me.”

Melinda Brown, Heavenly Critters Pet Nanny, Portland, OR


“I opened ‘Divine Dogs’ in 2011. I purchased lots of ‘stuff’ as I was not sure what would prove valuable and what would not. The Prima Bathing System has been my most valuable investment. I was skeptical that I could get a dog clean, clean, clean using so little shampoo and water. The results have been amazing. I groom many big dogs and it is wonderful to see them so clean with minimal effort. 

Prima is not afraid of your asking questions. Their 800 number is printed right on the equipment and I’ve called it several times and ALWAYS gotten a live person. Their customer service always exceeds my expectations.

If this bathing system broke today, without hesitation I would order a new one tomorrow. Prima has saved me time and money and given me happy clients. Thank you.”

Cori McNerney, Divine Dogs, Newtown, CT 


“I have been grooming for forty years and I have owned several very successful grooming salons up and down the coast of California. One of my biggest expenses and concerns was always the cost of shampoo as well as how often I had to order more. It seemed I was always running out. I wanted the dogs clean but how could I get my bathers to get the dogs really clean with proper dilution and without pouring most of the shampoo down the drain in the process. I used to mix up diluted gallons the night before in a feeble attempt to stop the waste. That didn’t work however, since the bathers would go through it so fast and have to stop to fill more in between dogs. We tried sponging it on or putting it in dish soap dispensers. Once I even tried one of those garden pest sprayers but nothing seemed to be a good solution. I was resigned to the fact that shampoo costs would always be my biggest expense as well as my biggest waste.

Then I was introduced to the Prima Bathing System. I was very skeptical but sort of curious. Could this system really improve the quality of work I offered at my grooming salon? Will it really save me money? There was only one way to find out so I agreed to try it.

The system was very easy to set up and get started so it didn’t take long for me to discover the benefits of this simple bathing system. The amount of shampoo used to make up the 14 gallons was an incredibly small amount compared to what I was used to. It was now so easy to apply the shampoo to the dogs as well. Very quickly I could penetrate the coat thoroughly with a wonderful lather. I was honestly impressed! It was really easy to get my bathers to no longer waste shampoo and bathe dogs without missing those hard to reach spots. I was sold!

I bought the Prima Bathing System and never looked back. I don’t know how I ever got along without it. It is a quality product and the company stands behind it. I wholeheartedly and enthusiastically recommend it to EVERYONE.”

Lisa Cole, The Ultimutt Pet Spa, Ojai, CA


“I am an owner/operator of 3 very busy and successful grooming shops for over 10 years in Las Vegas, NV. I attribute a great portion of my success to many factors, specifically the level of efficiency at which my shops operate. Much of that efficiency is related to overhead costs, especially in regard to shampoo and conditioner costs that are incurred each month. The significant costs directly related to my shops all utilizing the Prima bathing machines are a tremendous savings each month. We are a high volume company and groom about 30-40 dogs a day 7 days a week, so we use a lot of shampoo. The Prima machines are worth their weight in gold and have paid for themselves 10 times over by eliminating wasted shampoo products... Not to mention the fact that we have used these machines for approx. 10 years in all 3 shops and have an outstanding reputation for having the CLEANEST DOGS IN TOWN!!!!! These machines are very durable and built tough and withstand a lot of abuse in my shops. When there has been a need for an occasional repair(which happens rarely) our staff is lost and very upset for the time that they are being repaired and not in our possession. It takes more time and effort to thoroughly clean the animals and absolutely effects productivity in a negative way. Fortunately, the company quickly sends out a loaner for only the cost of shipping to rescue us from our despair. In no time at all we are up and running again. I cannot say enough about the greatest bathing machines on the market, and would recommend them 100 % to any shop, no matter how busy or slow they might be. If a shop is slower than desired, I assure you that this system will help profits climb in no time at all. I don’t know how I ever survived without them. And by the way, I was not easy to convince that I needed such a system, initially. After I tried it, the machine sold itself. Get one in your shop immediately.”

Scott Yannazzo


“I am a breeder of AKC Standard Poodles. Having my dogs clean and groomed is very important to me as being able to take them places with me is my best form of advertisement. I was struggling grooming my own dogs as I have to bathe them at home in the bathtub. Getting their coats soaked down took forever and exhausted me. Last year I met Gary at the Pasadena Grooming Expo and I watched him as he demonstrated this remarkable bathing systems. I KNEW I had to have one. 

I have been using my system for almost a year now. I cannot tell you how much I have come to depend on this system. It has not only made bathing my dogs easier, it has saved me time, saved my back, and my dogs are much cleaner! I don’t even have to spend all that time soaking down their coats. The water and shampoo are mixed and it does it all in one step! Oh, and I save a lot on shampoo. It goes soooo much farther this way. 

Today my system went out due to human error. I emailed Gary, in a panic, and he called me back in less than an hour. He walked me through a couple of different solutions and we had it up and running in no time... much to my relief. I NEVER want to be without my Prima Bathing System.”

Janet Lewis, Reeses Pieces Poodles, Phelan, CA