“I am writing to let you know how the Prima Bathing System has helped my staff and the salons pocket book. I have been grooming for 22 years and am very “old school” so purchasing the machine I was skeptical, but am so glad I did. It has cut my shampoo consumption down by a 1\3 and is so simple to prepare a new bucket for daily use. My staff has found it much easier on their bodies especially for the big hairy guys! It is much quicker and sprays the shampoo right down to the skin. We use it on all of the dogs from little toy poodle to St Bernards. We had a small problem with the nozzle I phoned the company and they replaced it within the week. I recommend this unit to any groomer who is interested in saving some money and their bodies!! I invite any skeptics to give me a call if they have questions.”

Lorna Philips, It’s a Dogs Life Pet Spa, Saskatoon, SK Canada


“I am the owner of a dog grooming business and also the proud owner of the Prima Bathing System for 5 years.  One might wonder why a groomer would need this equipment for shampooing a dog.  You would go through gallons and gallons of shampoo and time has to be considered too. With a system like this, a groomer can get more dogs done in a shorter amount of time but for me mostly, it’s the efficiency and effectiveness that matters most.  Also, I use a shampoo that dilutes 50:1 and it’s made for bathing systems.  I learned about this system when I was getting certified at dog grooming school.  After using it a few times, I realized that it was going to be necessary for my salon so I bought one and not once have I regretted it.  If this died, I wouldn’t hesitate for one minute to get it repaired or buy a new one. 

I groom many large dogs from golden retrievers to Samoyeds and Old English Sheepdogs.  This is where the system really makes life easier.  Some dogs are double and triple coated or have long thick fur.  The Prima is like a power washer for dogs.  It gets right down to the skin.  To do this manually, not only would you go through tons of shampoo but the manual labor adds a lot of extra time and strain on your body.  Honestly, I could not live without it.  If anything goes ‘burp’, I call Gary Falkenburg and he immediately addresses the issue.  He never puts me off, he knows what the problem is and if not, he works me through what to do so the problem can be taken care of.  He even sent me a loaner in the past to get me through an upcoming difficult day of bathing huge dogs.  I know there are a few other bathing systems out there but my experience with Gary and the Prima has been so positive that there is no way I’d try another. 

The Prima requires very little upkeep to maintain good working order.  Just run clean water through the system at the end of every day and every few weeks, run vinegar and water on the inside of the pump and the interior of the machine.  That’s it, very easy and quick.  If you have a problem, it can be as simple as air in the line which you can remove by running the auxiliary or just getting the filter back on properly.  It’s worth every penny and then some. 

Feel free to call me if you want to discuss the benefits of the Prima any further.  I’m not selling anything, I am just a happy consumer of this fabulous product and I use it daily with appreciation.  You can get my number from Gary if you wish to call me.”

Melinda Brown, Heavenly Critters Pet Nanny, Portland, OR


“I love this system, it is so much easier on my hands, back & neck. It also uses less shampoo. I save a lot of money on shampoo & am saving my body so I can groom longer. Thanks!”

Julie Melton, Owner/Stylist, Plush Pup, Fariboult, MN 


“Hi I would like to thank you so very much for calling me at Pet Inn back in 2004. I know I said NO when you first called me about Prima Bathing System, as I had been grooming dogs for the last 25 years, I was just so sure we got the dogs extra clean our way. I was so wrong. When it arrived it was so simple to set up. We just pulled it out of the box, plugged it in and filled it with water and a very little amount of shampoo and we were ready to go. We use so little water as there is no pre wetting the dog first. Just start washing gets the dogs deep down clean. It separates the long hairs and get them extra clean. It saves my wrist from all the scrubbing and the dogs love it too. I know it seems like a lot of money. It did to me at first too, but the money you save in water, shampoo, and the TIME it saves you, really makes it all worth the price. I have had 8 years of maintenance free easy to use shampooer for my bathing. Thank you so much!”

Terry Kenny, Pet Inn, Methusen, MA


“I would like to take a moment just to let you know how much I enjoy bathing now with my Prima Bathing System. I have owned a Prima for about 10 years now and have used both the Prima and the Pima Encore. I love the way it gets dogs coats so clean and ready for a good grooming. I highly recommend this unit for any groomer. I love using it to bath and it saves a lot on shampoo, water, and your back. If any groomer is interested, but not to sure, I would be glad to put in a good word for the Prima. I have been grooming for 26 years now and other local groomers in my area I have presented this unit to and they have purchased. Thank you again for making bathing a lot more enjoyable!”

Renie Smith-Ward, Wag In Tail Dog Grooming, Auburn, NY


“I would like to complement your company on the development of this machine. It has been extremely effective in dramatically lowering our costs and has made life easier and our employees happier. Operating a kennel since 1973 with a capacity to board more than 100 dogs we have hadays when we have had more than 40 baths. NOBODY looked forward to bathing that many dogs as it was a time consuming, difficult and unpleasant task.

The use of your machine has lessened the amount of the shampoo necessary, and at $40.00 per gallon, that represented a considerable savings. The machine also makes bathing far more efficient and effective while lowering the effort necessary to get the dogs bathed properly. But the most dramatic savings came in the time we have saved. We get a better job done with approximately a 75% savings in time. This allowed me to reduce my staff requirements by one employee, thus the cost of the machine was saved within the first six months of its purchase and we have realized a tremendous savings in labor costs since that time.

We have recommended your system to others and would gladly do so to anyone who would like to contact us for a referral.”

Don Sterling, Quail Run Kennel, Medford, NY


“The system saved my hands YET AGAIN. I got called out to groom three HUGE collies at one house. They had never been groomed and live outside. Need I say more; filthy, filthy dogs wearing heavy half pelted coats. The prima got thru all that hair and under those mats. You know how nasty collies get under the tail, I couldn’t even FIND their skin but I was able to wash right thru all that mess. (Lordy if I had to do them by hand I would be a cripple this morning) and my knuckles are NOT swollen this morning at all. After the three collies (took me 4 hours – 1 was a shave down, one was a modified clip and coat king work, and the male was a good brush/coat king work) I then went on to do a nasty chow, then a small short hair 2 week old, and then a 5 week old schnauzer puppy. And I still had mix left in the tank. And I only used about 1/4 of the water in my main water tank, so I know the rinsing part is now much faster too. Again, why anyone would use a recycling system is beyond me, especially if mobile. I just don’t like spraying dirty water back on the dog...its gross. And I would spend more time rinsing because I felt the dog was still dirty and then I would hand wash again anyway. BIG WASTE of time, water and shampoo.”

Virginia Alan, Dog Groomer


“I am a breeder of AKC Standard Poodles. Having my dogs clean and groomed is very important to me as being able to take them places with me is my best form of advertisement. I was struggling grooming my own dogs as I have to bathe them at home in the bathtub. Getting their coats soaked down took forever and exhausted me. Last year I met Gary at the Pasadena Grooming Expo and I watched him as he demonstrated this remarkable bathing systems. I KNEW I had to have one. 

I have been using my system for almost a year now. I cannot tell you how much I have come to depend on this system. It has not only made bathing my dogs easier, it has saved me time, saved my back, and my dogs are much cleaner! I don’t even have to spend all that time soaking down their coats. The water and shampoo are mixed and it does it all in one step! Oh, and I save a lot on shampoo. It goes soooo much farther this way. 

Today my system went out due to human error. I emailed Gary, in a panic, and he called me back in less than an hour. He walked me through a couple of different solutions and we had it up and running in no time... much to my relief. I NEVER want to be without my Prima Bathing System.”

Janet Lewis, Reeses Pieces Poodles, Phelan, CA